Try on dresses at home with our Bride Box: free with any purchase (or $25 per gown)
As we grow, we very much hope to be able to offer our home try-on program to our friends outside the 48 states (hello, Hawaii/Alaska/Puerto Rico!) & to our international brides.
However, at this time, we are only able to offer our signature Bride Box (with its home try-on samples) to our customers in the contiguous Unites States simply due to high international/overseas shipping costs. But text (310) 596-1612 or email us at firstname.lastname@example.org and let's see if we can work something out.
Unlike brick-and-mortar dress shops, we want to be totally up-front with what things cost (and why!). To allow us to offer our convenient at-home experience, we charge $25 per dress and free shipping both ways (up to 3 samples). If you fall in love with one of our dresses and decide to live happily ever after with it, we’ll credit all Home Try-on costs! Which makes your try-on free. Easy peasy.
So to sum it up:
$25 (per sample)
Free shipping, both ways (up to 3 samples)
= $25 for 1 sample, $50 for 2 samples, $75 for 3 samples
*With a final gown order, all sample fees credited back (aka free)!
Ship back your dresses after 3 days. If the 3rd day is a Sunday or holiday, drop it off the day after. We strive to give you timely updates on the status of your delivery + you can track your shipment via Fedex so that you can know ahead of time when to expect it.
At midnight on the third day the dresses turn into pumpkins. Just kidding. If you need them a bit longer for some reason, talk to us and we'll try our best to accomodate!
If we don't hear from you and seven days go by after your Bride Box was delivered, we’ll assume you're keeping the samples and charge you the full price of the gown(s).
We know firsthand that planning a wedding is like herding cats. If you need a little more time, text us at (310) 596-1612 or email us at email@example.com to give us a heads up. We can work something out.
Everything you need to return your dress samples comes in your Bride Box. Package up the gowns securely in their original packaging (with all tags attached), affix the return label, and mail back with FedEx. We’ll email you if there are any problems with your sample return; if you don't get an email from us, you can assume that your samples are safe and sound!
Nope! Your Bride Box cost includes free shipping, both ways.
Our samples are designed to give you an idea of style and silhouette, of tactile fabrics and gorgeous finishes, not to establish a perfect fit right off the bat. The Bridal Industry sample standard is a single, “Bridal Sized” 12, and we felt that a XS/S + M/L size range would be a much better way to get a sense of the dress on your body. As we grow, we’d love to offer more sample sizes (here’s looking at you true M’s and XL’s), but for now this range is what we're able to offer.
We offer two size ranges, XS/S for sizes 0-6 and M/L for sizes 6-12. If you’re a smaller size 6 (sometimes you wear a 4), stick with XS/S. If you're a larger size 6 (sometimes you wear an 8), stick with M/L. When in doubt, order up.
Just like in a bridal boutique, we’ll include clips in your Bride Box and step-by-step directions so that you can “tailor” and cinch the dress during your try-on session (but without any of the pushy manhandling).
Help us help you. As long as your samples are returned with all tags attached, in the condition you received them, we're all good.
Unfortunately, if samples come back with any new damage, stains, or signs of wear beyond trying on indoors, fees do indeed apply. We hate hidden fees as much as the next person, so here they are:
Major stains: $150 cleaning fee
Zipper damage: $125 repair fee
Other rips/tears: $175+ repair fee
Text us at (310) 596-1612 if you want to talk about extending your time with your samples - we're flexible! If we don't hear from you, after 7 days from delivery of your Bride Box we'll assume you're keeping the dresses.
If the dress is damaged beyond repair, we will have to charge you for the full price of the gown. We hate to go there, so kindly treat the samples with some TLC and return them on time. Any questions? Text (310) 596-1612 or email firstname.lastname@example.org if you have any doubts.
We know. Waiting for your dress is like the day before summer break. Can’t. Get. Here. Fast. Enough. Once your order is placed, we'll send you a confirmation email with a link to your order status, which will update with a tracking number once we ship your gowns. If you’re anything like us, you’ll also want some real-time updates. We offer SMS text updates as well as email updates once your package is shipped with updates when your Bride Box is out for delivery and delivered.
We strive to ship samples promptly, but keep an eye on your tracking number to see when it is expected to arrive!
One thing we’ve loved about the weddings we’ve been to (and been in) is how each dress seems so perfect for each bride and for each wedding. We put together a tightly curated and timeless capsule collection of classic silhouettes that our own friends would wear. From the traditionalist to the iconoclast, we think there’s something perfect (and totally flattering) for every bride and every body. Want recommendations based on your body, venue, mood? Text or email us, we'd love to walk you through it: (310) 596-1612 or email@example.com.
Though we applaud your gusto (and thanks for asking): NOPE. Sample tags must all remain attached. And we think it would look pretty strange walking down the aisle with tags attached, don't you?
We love talking wedding dresses! Text (310) 596-1612 or e-mail firstname.lastname@example.org anytime and one of our stylists will be happy to chat about style, vibe, and silhouette.
Buy our designer wedding dresses online: customized, made-to-order in 10-15 weeks
Yes, we do! Because all final gowns are custom made to order, we are able to offer sizes beyond the standard size chart. Currently we can make all final gowns from 0 to 24. Text (310) 596-1612 or email email@example.com with any sizing questions!
We got this one. Standard shipping on your final gown is free within the contiguous United States. Consider it “extra champagne budget” or “pick chicken/fish for 1.” Put it towards your Manolos. You do you.
Need rush shipping? Or require international shipping? Or shipping to Hawaii/Alaska/Puerto Rico? Select these options at checkout to calculate the shipping rates.
Around 10-15 weeks, ~3 months. Why the wait? Our gowns are always custom made to your specifications (aka never, ever off-the-rack) and our artisans need time to craft up your creation. Traditional bridal boutiques usually require a 6-9 month lead time to deliver your dress. We cut that in half by selling direct to you - and by employing some pretty savvy supply chain practices, if we do say so ourselves (but we won't bore you with those details).
Elopements happen. So do shotgun weddings (are they still calling them that?). If you find yourself strapped for time, get in touch and we’ll see what we can do: (310) 596-1612 or firstname.lastname@example.org.
All of our gowns are made to order, which means we can offer customization options at checkout - just like at fancy schmancy boutiques (except without the sales pitch). Want anything different or have something else in mind? Just ask us! Our dressmakers will work with you to make it happen.
Each style offers some standard customizations that we think are well suited to each silhouette. Think: train length, sleeve length, monogramming (!). Looking for something different, that isn't offered? Get in touch!
We also strive to keep customization prices very reasonable. We simply charge the cost of the pattern change, additional fabric, sewing labor, etc - and steer clear of those exorbitant bridal alterations markups. (We once paid $800 to get a wedding dress hemmed - true story!)
We didn’t know this until we tried on our own wedding dresses, but “Bridal Sizing” is a strange sizing convention that is usually two sizes off from standard sizing - and in the wrong direction might we add! A “Bridal” 12 is actually closer to a size 8 or 10 in standard sizing (what?!). We don’t know why this wedding industry concept persists, but our dresses are sized standard comparable to contemporary lines because that just makes sense! So order the size you normally buy in regular clothing.
Unlike at a brick-and-mortar bridal boutique, we’re not going to tell you to order a size (or two!) up off the bat just to have the dress tailored down. You may end up needing alterations (many brides do, especially as the wedding draws near, we’ve seen brides go through major size fluctuations in the weeks before the big day), but we want your dress to start as close to size as possible. If you’re a true 4 order a 4. If you’re between measured sizes, always order up. It’s as simple as that.
See our size chart on each gown's customization page to compare against your measurements. In between sizes? Order the size of your largest measurement (i.e. if you're a size 4 in the bust, but size 6 in the waist, order the size 6). If you ordered your Bride Box, we included a tape measure so you can measure yourself to a tee.
Dazed and confused? Text us at (310) 596-1612 or email us at email@example.com and we'd be happy to talk it through and suggest a size!
Every body is different and your dress may need some tweaking in alterations to fit you like a glove. And, even if your dress fits perfectly out of the box (lucky you!), we’ve also seen many brides’ sizes fluctuate as it gets closer to the big day. We recommend getting in touch with an experienced bridal seamstress* in your area to check availability to ensure your perfect dress also fits you perfectly. Text (310) 596-1612 or email us at firstname.lastname@example.org if you are looking for guidance picking a seamstress near you.
*Loved your seamstress? Drop us a note so we can help make recommendations to future brides!
All of our gowns are designed thoughtfully with the requirements of different body types in mind. And construction details such as center back zippers and deep whip-stitched hems are designed to be alterations friendly.
We also offer some fit customizations to make alterations easier: lowering waistlines for taller brides, offering longer hem lengths for taller brides, or raising necklines or backs for additional modesty or coverage. Should you require more room in the bust or shoulders, we recommending sizing up. Your personal Floravere stylist is happy to talk through your specific needs and recommend the best customizations for your body type.
Yikes! We inspect all merchandise before shipment to ensure the right item is sent with no defects. Upon receipt of your items please inspect it immediately and contact us with any issues at: (310) 596-1612 or email@example.com. Please let us know within 7 days of receipt for any defective items.
Unfortunately, since all Floravere gowns are custom-made to order, final gowns, once purchased, cannot be returned. If you need to make any changes to your order, email us ASAP so we can modify or cancel your order before our artisans get to work. If your final gown arrives with any issues (damaged or not what you ordered) get in touch with us ASAP so we can to make it right: (310) 596-1612 or firstname.lastname@example.org.